1. Information We Collect

We collect information to provide and improve our services. This includes:

Account Information: When you register for an account, we collect information like your name, email address, company name, and password.
Project Data: All data you input into the application, including but not limited to project details, estimate items, client information, uploaded documents (PDFs, images), and generated reports.
Usage Information: We collect information about how you use our services, such as the features you use and the time, frequency, and duration of your activities.
Device and Log Information: We collect information from and about the devices you use to access our services, such as IP address, device type, operating system, and browser type.

2. How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services, including the AI-powered features.
To personalize your experience and provide customized content.
To communicate with you about your account, system updates, and support.
To ensure the security of our services and prevent fraud.
To comply with legal obligations.

Use of Project Data for AI Models: We may use anonymized and aggregated Project Data to train and improve the underlying AI models that power our services. We take extensive measures to ensure that no personally identifiable information or company-specific sensitive data is used in this process without your explicit consent.

3. Information Sharing and Disclosure

We do not sell your personal data. We may share your information with third-party service providers who perform services on our behalf, such as cloud hosting (e.g., Google Cloud Platform) and payment processing. These providers are obligated to protect your data and are not permitted to use it for their own purposes.

We may also disclose your information if required by law or in response to a valid legal request.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain data to comply with our legal obligations, resolve disputes, and enforce our agreements. You can delete your account and associated data at any time through your account settings.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to provide and support our services. These are essential for functions like keeping you logged in and remembering your preferences. We do not use third-party advertising cookies.

6. Your Rights and Choices

You have rights over your personal data. These include the right to access, correct, delete, or restrict the processing of your data. You can exercise these rights through your account settings or by contacting us directly at support@acess.ai.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, through email notification.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@acess.ai.